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The Power of Low Code/No Code in RPA 

Robotic Process Automation (RPA) has been revolutionized by the emergence of a new set of heroes in the development landscape—’Citizen Developers.’ Armed with low code or no code platforms, these individuals are stepping up and transforming how businesses approach automation. But what are the implications of this shift for the industry at large and how can experienced developers capitalize on these tools to lead their organizations to greater efficiency and innovation?

What is Low Code/No Code?

Before we move forward, it’s essential to grasp the concepts that underpin low code/no code development. Unlike traditional coding, which involves writing extensive lines of commands, low code platforms are created on a user-friendly interface. These platforms simplify the coding process, allowing developers to focus on the logic and flow of applications, rather than get bogged down by simple RPA workflows.

In parallel, with no code platforms, the need for coding skills is all but removed. Leveraging pre-built components, these tools enable users—often business professionals—to assemble applications, regardless of their coding proficiency. But why should organizations consider these approaches, and does their ease of use sacrifice the sophistication and customization levels that traditional coding yields?

Bridging the Skill Gap

Low code/no code platforms mark a milestone in standardizing development. They provide a stepping stone for those less inclined or adept with traditional coding, allowing them to participate meaningfully in the development process. This equitability not only diversifies the development pool, but also addresses the skill gap that has long hindered the IT industry.

Speed and Agility

In a digital ecosystem, the ability to adapt and innovate swiftly is extremely important. Low code/no code platforms offer quick application development timelines, expediting the implementation process.

Scalability and Customization

While there is often a concern that low code/no code may restrict the scalability and complexity of the applications created, this is a misconception. These platforms can scale due to the extensible nature of the apps developed, which ensures that they can be customized and integrated with a wide array of systems, minimizing siloes.

Should I leverage Citizen Developers?

Citizen Developers are non-professional developers who build applications for their own use or for others using development and runtime environments sanctioned by IT. They offer unique insights and specialized domain knowledge that can drive innovation across a range of sectors.

Niche-Focused Innovation

Who better to identify the critical workflow optimizations or gaps in the customer experience than the individuals who directly interact with systems and processes on the front lines every day? Citizen Developers, with their business expertise, can introduce innovations quicker and more aligned with business needs, speeding up digital transformation efforts significantly.

Augmenting IT Departments

Empowering business users to develop and maintain their applications not only offloads some of IT’s workload, but also enables them to focus on more complex and strategic IT operations that require their specific knowledge and skills, creating a more efficient and productive development lifecycle.

Forming The Professional RPA Development Team: Citizen + Skilled Developers

With the emergence of code/no code platforms, Citizen Developers are gaining the capability to develop applications without in-depth programming knowledge. These tools empower organizations to access levels of efficiency, adaptability, and ingenuity. However, amidst this evolution, the importance of skilled automation developers must also be emphasized. While these new platforms allow users to build automations, it is experienced professionals who play a role in tackling complex automation challenges. Skilled developers are the experts who can lead the automation process and ensure resources are utilized effectively to capitalize on this shift in approach to automation.

This change in the development landscape does not indicate the displacement of developers; rather it reshapes their role in the process. Developers are evolving into mentors, evaluators and advisors guiding Citizen Developers in creating impactful applications. They offer their expertise to ensure that the applications adhere to quality standards, are secure and align with goals. This enables developers to shift their focus towards handling demanding tasks that require their specialized expertise and experience. Essentially this transformation promotes collaboration between developers and business users, leveraging the strengths of both sides to foster innovation and enhance productivity within organizations.

Building a Transformational RPA Program

Implementing an effective RPA program is a multi-layered task that transcends technology. It involves setting a clear vision, building a capable team, deploying the right tools, and fostering a culture that embraces automation

Designing an Automation Strategy

No program can succeed without a coherent, well-thought-out strategy. This involves choosing the right processes to automate, ensuring that they align with business objectives, and accounting for risk and compliance aspects from the get-go

Choosing the Right Technology

There are many automation tools available to organizations such as UiPath and Microsoft Power Automate. It’s essential to choose the one that best fits your organization’s needs, considering factors such as integration, security, scalability, and, of course, the balance between low code/no code and professional development.

Building a Center of Excellence (CoE)

A CoE serves as the nerve center for an organization’s RPA activities, ensuring that best practices are disseminated, and resources are allocated effectively. It harmonizes efforts across different business units and ensures that knowledge is shared and leveraged. For more about CoE – check out our blog on Determining Your CoE Strategy

Managing the Human Element

People are at the core of any automation program. It’s crucial to manage change effectively, ensuring that individuals are equipped with the necessary skills and that roles are redefined to complement a more automated environment.

In Conclusion

To realize the many benefits which RPA and low code/no code offers, it is important to set up the best possible automation team and structure in which that team operates. This includes setting the basis for how business users and Citizen/Skilled developers operate together to reach automation goals. The future of successful development relies on collaboration which harnesses the strengths of each contributor and pushes the boundaries of advancement.

About SphereGen

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SphereGen is a unique solutions provider that specializes in cloud-based applications, Intelligent Automation, and Extended Reality (AR/VR/MR). We offer full-stack custom application development to help customers employ innovative technology to solve business problems.

Learn more about what we do in RPA: https://www.spheregen.com/robotic-process-automation

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