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HoloLens 2 FAQ

HoloLens 2

Are you interested in Microsoft’s HoloLens 2 but have some questions about it? Here we answer some frequently asked questions about this incredible technology.

hololens 2

Frequently Asked Questions

What is the HoloLens 2?

HoloLens 2 is a mobile computer that displays interactive holograms. It is a wearable device that functions similarly to a Windows 10 laptop.

What can the HoloLens 2 do?

The HoloLens projects realistic 3D or 2D content into the world around its user. The HoloLens can recognize/map a room and then place objects as desired on a wall, floor or surface. It also has normal computer capabilities such as Wi-Fi/Bluetooth connections. You can browse the internet, view/edit documents, access media/video streaming like YouTube/Netflix, and more. The HoloLens recognizes:

– Hand Gestures
– Voice commands
– Spaces/Rooms
– Physical Objects
– Eye Movement

What does the HoloLens 2 Include? What is it made of?
The HoloLens 2 is made of a variety of materials including carbon fiber, plastic, cloth, ANSI rated glass and computer circuitry and components. It the box it includes a USB-C charger, wall adapter, and microfiber cloth.
hololens 2 pieces
The HoloLens has a camera and depth sensor, what can it see/detect?

The headset can see everything you see. If you look at the world around you, the HoloLens is following your gaze. For new users, this can be an adjustment.

Additionally, it maps your hands and the room you’re in. You will notice hand tracking with small triangles over both hands and rays going out from them to track what you are pointing to.

It can also:
– Recognize your voice
– Track your eyes
– Track your hands
– Measure rooms and objects
– Recognize rooms and objects
– Recognize your eyes
– Project realistic content

How would we use it?

Like any cutting-edge technology, it’s only as good as its use cases. A few of the best use cases we’ve seen include the following:

– 3D model viewing (AEC and medical)
– IoT viewer/frontend
– Video calling on Remote Assist
– Training on Guides
– Education (medical simulation, history, physics)
– Novel problems that require eye-tracking, hands-free document viewing and/or a wearable computer

Can the HoloLens 2 handle multiple users?

Yes. The HL2 can handle a collaborative experience with up to 10 users at a time. *This is based upon the strength of your internet connection (same/multiple locations), or LAN connection (same location)

Is the HoloLens 2 safe for my workplace?
Yes. The HoloLens has the Visor Basic Impact Certification: ANSI/ISEA Z89.1-2014 Type 1, Class E (OSHA Compliant).
How long does the battery last?
During active use, 3 – 4 hours. However, in most use cases, sessions are much shorter or less active. Businesses usually have a dedicated charging area for their HoloLens.
Should I clean the HoloLens 2?
The device should be cleaned frequently. We recommend disposable glasses/lens wipes.
Does it come with a warranty?

The HoloLens 2 does come with a limited manufacturer’s warranty. You can find out more about the warranty here after choosing your location: https://support.microsoft.com/en-us/help/4526577/microsoft-hololens-warranty-information

How much does a headset cost?
$3,500 plus tax and shipping
Can it play games?
Technically yes, there are a few good games out there for the HoloLens. However, this is an enterprise device and does not have the consumer base to inspire many games to be developed. Other systems like the Oculus take advantage of the growing library of VR games.
How can I purchase a HoloLens 2?

For now, HoloLens is only available for pre-order or through partners like SphereGen. There are limited headsets available, email us at info@spheregen.com to see if you qualify. SphereGen has created multiple products using the Microsoft HoloLens like DICOM Director and Reading XR

Learn more about Mixed Reality

How would we use it?

Like any cutting-edge technology, it’s only as good as its use cases. A few of the best use cases we’ve seen include the following:

– 3D model viewing (AEC and medical)
– IoT viewer/frontend
– Video calling on Remote Assist
– Training on Guides
– Education (medical simulation, history, physics)
– Novel problems that require eye-tracking, hands-free document viewing and/or a wearable computer

Can the HoloLens 2 handle multiple users?

Yes. The HL2 can handle a collaborative experience with up to 10 users at a time. *This is based upon the strength of your internet connection (same/multiple locations), or LAN connection (same location)

Is the HoloLens 2 safe for my workplace?
Yes. The HoloLens has the Visor Basic Impact Certification: ANSI/ISEA Z89.1-2014 Type 1, Class E (OSHA Compliant).
How long does the battery last?
During active use, 3 – 4 hours. However, in most use cases, sessions are much shorter or less active. Businesses usually have a dedicated charging area for their HoloLens.
Should I clean the HoloLens 2?
The device should be cleaned frequently. We recommend disposable glasses/lens wipes.
Does it come with a warranty?

The HoloLens 2 does come with a limited manufacturer’s warranty. You can find out more about the warranty here after choosing your location: https://support.microsoft.com/en-us/help/4526577/microsoft-hololens-warranty-information

How much does a headset cost?
$3,500 plus tax and shipping
Can it play games?
Technically yes, there are a few good games out there for the HoloLens. However, this is an enterprise device and does not have the consumer base to inspire many games to be developed. Other systems like the Oculus take advantage of the growing library of VR games.
How can I purchase a HoloLens 2?

For now, HoloLens is only available for pre-order or through partners like SphereGen. There are limited headsets available, email us at info@spheregen.com to see if you qualify. SphereGen has created multiple products using the Microsoft HoloLens like DICOM Director and Reading XR

Learn more about Mixed Reality

Still have questions?

If you still have questions regarding the HoloLens 2, please read our other FAQ and Blogs on the HoloLens 2 and its software.

SphereGen Learning Center

Using the HoloLens 2 FAQ

HoloLens 2 Security FAQ

Dynamics 365 Remote Assist FAQ

About SphereGen

SphereGen logo on white background

SphereGen is a unique solutions provider that specializes in cloud-based applications, Intelligent Automation, and Extended Reality (AR/VR/MR). We offer full-stack custom application development to help customers employ innovative technology to solve business problems.

Learn more about what we do in XR: https://www.spheregen.com/extended-reality

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