Technology Insights

Remote Assist Deployment – Be Prepared for Success 

Microsoft’s Remote Assist (RA) application is a powerful tool, allowing experts to remotely provide support, feedback, mentorship, and training. It is currently being used in a variety of fields including Manufacturing, Construction, and Medicine. Having helped with deployments of Remote Assist across multiple industries, SphereGen has found several hurdles that should be addressed within the planning stage. By preparing ahead of time and keeping these hurdles in mind, you can be…

RPA in Healthcare Comparison – UiPath and Olive

Healthcare spends over 40 billion dollars in technology every year. Much of that money is spent replacing existing systems and enhancing the current infrastructure. Implementing Robotic Process Automation (RPA) is different. RPA can be layered over existing platforms making it a cost-effective delivery solution for business owners, while also being championed by IT. The beauty of…

Microsoft Dynamics Guides: Best Practices

Microsoft’s Dynamics Guides is a useful tool to provide visual and audio aides for step by step instructions and hands-on training.  Using the Hololens 2, Guides displays holograms, images, text, and video to achieve effective, interactive training manuals. Creating a Guide is easy and intuitive. We’ve written some best practices to help you create Guides…

HoloLens 2 User Experience Improvements

Improved User Experience on the HoloLens2  The HoloLens 2 has made several improvements in user experience and capabilities over its predecessor. I am going to cover a few improvements where the user will experience the largest benefits of HoloLens 2. Comfort   Although the first HoloLens headset (HL1) was groundbreaking in many ways, the actual hardware did come with some problems. Sacrifices were made, especially in the…