Remote Assist/Guides

Easing Collaboration for Remote Surgery with HoloLens 2

Mount Sinai Health System, in partnership with SphereGen and Microsoft’s HoloLens 2 equipped with Dynamics 365 Remote Assist (RA), have taken another step-in realizing Mt. Sinai’s mission – to provide global surgical health to places around the world that are underserved. Since this project began in August 2020, Remote Surgery with HoloLens 2 technology has…

Remote Assist

Remote Assist Deployment – Be Prepared for Success 

Microsoft’s Remote Assist (RA) application is a powerful tool, allowing experts to remotely provide support, feedback, mentorship, and training. It is currently being used in a variety of fields including Manufacturing, Construction, and Medicine. Having helped with deployments of Remote Assist across multiple industries, SphereGen has found several hurdles that should be addressed within the planning stage. By preparing ahead of time and keeping these hurdles in mind, you can be…

guides

Microsoft Dynamics Guides: Best Practices

Training with Microsoft’s Dynamics Guides Microsoft’s Dynamics Guides is a useful tool to provide visual and audio aides for step-by-step instructions and hands-on training.  Using the Hololens 2, Guides displays holograms, images, text, and video to achieve effective, interactive training manuals.   Creating a Guide is easy and intuitive. Below, we talk about some of…