Remote Assist/Guides

Remote Assist Deployment – Be Prepared for Success 

Microsoft’s Remote Assist (RA) application is a powerful tool, allowing experts to remotely provide support, feedback, mentorship, and training. It is currently being used in a variety of fields including Manufacturing, Construction, and Medicine. Having helped with deployments of Remote Assist across multiple industries, SphereGen has found several hurdles that should be addressed within the planning stage. By preparing ahead of time and keeping these hurdles in mind, you can be…

Microsoft Dynamics Guides: Best Practices

Microsoft’s Dynamics Guides is a useful tool to provide visual and audio aides for step by step instructions and hands-on training.  Using the Hololens 2, Guides displays holograms, images, text, and video to achieve effective, interactive training manuals. Creating a Guide is easy and intuitive. We’ve written some best practices to help you create Guides…