Remote Assist/Guides

Return on Investment for HoloLens 2, Remote Assist, and Guides

Updated August 23, 2023   In today’s global economy, businesses are actively seeking ways to achieve significant returns on investment (ROIs) with modern technologies. Mixed Reality solutions like Dynamics 365 Remote Assist and Guides not only help companies achieve compelling cost savings, but many have discovered these applications affect employee’s well-being in a positive way. HoloLens…

Remote Assist

Remote Assist Deployment – Be Prepared for Success 

Microsoft’s Remote Assist (RA) application is a powerful tool, allowing experts to remotely provide support, feedback, mentorship, and training. It is currently being used in a variety of fields including Manufacturing, Construction, and Medicine. Having helped with deployments of Remote Assist across multiple industries, SphereGen has found several hurdles that should be addressed within the planning stage. By preparing ahead of time and keeping these hurdles in mind, you can be…

guides

Microsoft Dynamics Guides: Best Practices

Training with Microsoft’s Dynamics Guides Microsoft’s Dynamics Guides is a useful tool to provide visual and audio aides for step-by-step instructions and hands-on training.  Using the Hololens 2, Guides displays holograms, images, text, and video to achieve effective, interactive training manuals.   Creating a Guide is easy and intuitive. Below, we talk about some of…