SphereGen

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UiPath’s New Generative AI Features for Document Understanding 

UiPath recently released new features in their Document Understanding tool that includes Generative AI document classification and data extraction. The Generative AI components leverage machine learning (ML) and natural language processing (NLP) to understand and interpret documents in a more human-like manner by paying attention to context and meaning. This allows the tool to handle … Read more

Sentiment Analysis using AI with Natural Language Processing (NLP) 

person typing on computer with natural language processing NLP

Understanding customer sentiment about products and services is crucial for businesses to grow and succeed. To accomplish this goal, businesses focus effort on collecting customer feedback through social media monitoring or Net Promoter Score (NPS) surveys in the forms of marketplace product reviews and feedback campaigns. However, sorting and analyzing this data to categorize results … Read more

Maximizing Efficiency: RPA with AI in Healthcare 

ai in healthcare

The goal of healthcare is to provide patients with the best possible care and experience. Unfortunately, time consuming tasks, such as paperwork and scheduling, often get in the way of meeting this goal. The good news is that there is a better way of approaching these tasks. Using technologies such as Robotic Process Automation (RPA) … Read more

The Power of Low Code/No Code in RPA 

no code

Robotic Process Automation (RPA) has been revolutionized by the emergence of a new set of heroes in the development landscape—’Citizen Developers.’ Armed with low code or no code platforms, these individuals are stepping up and transforming how businesses approach automation. But what are the implications of this shift for the industry at large and how … Read more

Automating Email Management for a Human Touch in Healthcare  

Displeased healthcare worker using computer

The healthcare industry faces data overload posed by email handling. Healthcare professionals often find themselves immersed in email-related tasks and could greatly benefit from automated assistance. How can the healthcare industry utilize automation to interpret email content when dealing with varied medical content? Spotting Opportunities for Automation In the healthcare industry, email serves as more … Read more

I Started My IT Career as a Citizen Developer 

IT developers working together

CD Did Not Stand for Citizen Developer in 1991 The term didn’t exist in the early 1990s, but I was, by definition, a “Citizen Developer.” I worked in the cash office of a retail chain of what used to be called record stores. CDs were all the rage at the time, but they were still sold … Read more

Streamlining Prior Authorizations for EMR Customers

medical woman using tablet

The healthcare industry constantly seeks to increase operational efficiency and provide better patient care. Getting medical prior authorizations for essential procedures, treatments, and medications is a significant obstacle that healthcare organizations encounter. The industry can now rely on Robotic Process Automation (RPA) technology to simplify and speed up obtaining prior authorization for those who use … Read more

Determining Your Center of Excellence (CoE) Strategy

This is the final blog in our series “Implementing RPA.” Our first blog discussed what you should consider when “Choosing the Right RPA Tool”. After you choose a tool, the next step involves building “Your First Automation in RPA” by implementing a Proof of Concept (POC) and creating a roadmap. Once these steps are complete, … Read more

Your First Automation in RPA

rpa switch

If you have chosen to bring RPA into your business and are looking to implement your first automation, there is a roadmap you should follow to ensure success. It begins by choosing an RPA tool. If you are at the stage of creating an automation, most likely you have already picked your tool. However, if … Read more

Choosing the Right RPA Tool

robotic process automation robot and laptop

Many companies we work with are turning to Robotic Process Automation (RPA) to maximize efficiency gains along their digitization journey. This is a journey worth taking, considering the ROI advantages a company can realize by enhancing throughput capabilities using tools such as UiPath or Power Automate. However, as with any new system onboarding, there is a … Read more