Today, every IT organization is faced with delivering solutions quickly and accurately. Therefore, your developers spend the majority of their time addressing existing issues in application maintenance and software testing. SphereGen helps clients deliver more value by freeing developers to work on new, value-add software and solutions through Application Support.
Application maintenance and addressing bugs can take 50-75% of a developer’s time
Reduce the burden of app maintenance/bug fixes by handing off application maintenance to SphereGen after production release
Increase your developer career satisfaction as they concentrate on new solutions and increasing their technical knowledge
Augment your staff with our years of expertise in designing and developing solutions
Collaborate with SphereGen to implement complex, emerging technologies when your staff might not have the experience
Our services include solution architects, database design/consolidation, reporting, and testing
Rely on established and verified testing plans to ensure quality of testing
Use Automated Test Scripts to identify potential performance issues within your application
Gain business owner and user confidence in your IT staff by producing higher quality software on the first release
SphereGen works to make sure that we are not just your software consultant, we are your software partner.
We take pride that our customers rely on us for our dependability, work quality, expertise, customer service and our willingness to go the extra mile as a team partner.
We deliver ongoing services to customers based on effective partnerships we develop with our clients at the start.
The app support services we deliver are based on 10+ years of a proven devliery process. Highlights of our process are:
Experienced IT Account Managers work to understand your support goals, opportunities and Information Technology challenges
Our Technical SMEs work to understand the specifics of your environment, including code management, bug reporting and IT infrastructure
Based on the collaborative findings, our solution architects deliver support programs for your review and approval
We take over support of your existing apps and maintenance needs, so your developers can work on high-value business applications
Issue Reports and Maintenance updates are delivered in regularly scheduled status calls
Review and feedback is implemented to make any necessary changes to improve the process