EVER EXPERIENCED THESE CHALLENGES?
Today, your IT organization faces multiple challenges. You are expected to deliver solutions quickly and accurately without having business interruptions. Your company’s disparate applications require system integration across multiple platforms. Therefore developers spend the majority of their time maintaining applications, establishing connectivity and testing software. This is where SphereGen comes in- let us support your applications so your team has the time to work on new, value-add software and solutions.
OUR FIX?
SphereGen works to make sure that we are not just your software consultant, we are your software partner.
We take pride that our customers rely on us for our dependability, work quality, expertise, customer service and our willingness to go the extra mile as a team partner.
We deliver ongoing services to customers based on effective partnerships we develop with our clients at the start.
The app support services we deliver are based on 10+ years of a proven delivery process. Highlights of our process are:
01
Experienced IT Account Managers work to understand your support goals, opportunities and Information Technology challenges
02
Our Technical SMEs work to understand the specifics of your environment, including code management, bug reporting and IT infrastructure
03
Based on the collaborative findings, our solution architects deliver support programs for your review and approval
04
We take over support of your existing apps and maintenance needs, so your developers can work on high-value business applications
05
Issue Reports and Maintenance updates are delivered in regularly scheduled status calls
06
Review and feedback is implemented to make any necessary changes to improve the process