EVER EXPERIENCED THESE CHALLENGES?
Today, your IT organization faces multiple challenges. You are expected to deliver solutions quickly and accurately without having business interruptions. Your company’s disparate applications require system integration across multiple platforms. Therefore developers spend the majority of their time maintaining applications, establishing connectivity and testing software. This is where SphereGen comes in- let us support your applications so your team has the time to work on new, value-add software and solutions.
OUR FIX?
FREE UP YOUR DEVS
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Keep your development team focused on innovating your business Application maintenance and addressing bugs can take 50-75% of a developer’s time Reduce the burden of app maintenance/bug fixes by handing off application maintenance to SphereGen after production release Increase your developer career satisfaction as they concentrate on new solutions and increasing their technical knowledge
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Increase overall productivity by letting SphereGen handle project overflow demand Augment your staff with our years of expertise in designing and developing solutions Collaborate with SphereGen to implement complex, emerging technologies when your staff might not have the experience Our services include solution architects, database design/consolidation, reporting, and testing
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Leverage external testing teams to free up your developers Rely on established and verified testing plans to ensure quality of testing Use Automated Test Scripts to identify potential performance issues within your application Gain business owner and user confidence in your IT staff by producing higher quality software on the first release
WE ARE YOUR PARTNER FOR APP SUPPORT
SphereGen works to make sure that we are not just your software consultant, we are your software partner.
We take pride that our customers rely on us for our dependability, work quality, expertise, customer service and our willingness to go the extra mile as a team partner.
We deliver ongoing services to customers based on effective partnerships we develop with our clients at the start.
SPHEREGEN’S PROVEN PROCESS
The app support services we deliver are based on 10+ years of a proven delivery process. Highlights of our process are:
01
Experienced IT Account Managers work to understand your support goals, opportunities and Information Technology challenges
02
Our Technical SMEs work to understand the specifics of your environment, including code management, bug reporting and IT infrastructure
03
Based on the collaborative findings, our solution architects deliver support programs for your review and approval
04
We take over support of your existing apps and maintenance needs, so your developers can work on high-value business applications
05
Issue Reports and Maintenance updates are delivered in regularly scheduled status calls
06
Review and feedback is implemented to make any necessary changes to improve the process
WHAT OUR CLIENTS ARE SAYING…