Determining Your Center of Excellence (CoE) Strategy
This is the final blog in our series “Implementing RPA.” Our first blog discussed what…
Today, your IT organization faces multiple challenges. You are expected to deliver solutions quickly and accurately without having business interruptions. Your company’s disparate applications require system integration across multiple platforms. Therefore developers spend the majority of their time maintaining applications, establishing connectivity and testing software. This is where SphereGen comes in- let us support your applications so your team has the time to work on new, value-add software and solutions.
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SphereGen works to make sure that we are not just your software consultant, we are your software partner.
We take pride that our customers rely on us for our dependability, work quality, expertise, customer service and our willingness to go the extra mile as a team partner.
We deliver ongoing services to customers based on effective partnerships we develop with our clients at the start.
The app support services we deliver are based on 10+ years of a proven delivery process. Highlights of our process are:
01
Experienced IT Account Managers work to understand your support goals, opportunities and Information Technology challenges
02
Our Technical SMEs work to understand the specifics of your environment, including code management, bug reporting and IT infrastructure
03
Based on the collaborative findings, our solution architects deliver support programs for your review and approval
04
We take over support of your existing apps and maintenance needs, so your developers can work on high-value business applications
05
Issue Reports and Maintenance updates are delivered in regularly scheduled status calls
06
Review and feedback is implemented to make any necessary changes to improve the process
“I have been blessed to develop multiple software products with SphereGen over the past 4 years. They are knowledgeable, talented and highly efficient! I highly recommend them!”
“I have utilized SphereGen on a number of mission critical business applications, most notably a custom enterprise wide .net single sign-on solution as well as development and delivery of a highly customized Sharepoint records center. I have been in IT for over 25 years and I can say without question, this is an exceptional consulting firm. SphereGen utilizes agile project management methodology and in my experience consistently delivers on time and within budget.”
“Thanks to SphereGen for your support in providing for our clients in the diligence process. The talented SphereGen team has been an essential part in developing and supporting our business. It continues to be an honor, privilege, and pleasure to work with SphereGen.”
WE ASSIST
SMALL to MEDIUM
SIZED ORGANIZATIONS
As a privately-held small business, we understand the goals, needs, and challenges of organizations your size. SphereGen leverages 10+ years of experience to find the ‘best technology fit’ for clients whether you build, buy or customize software and services.
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